Shipping Policy
Shipping policy
Domestic Shipping:
All U.S. orders have Free Shipping. After an order is placed, it takes 1-2 days for printing of the product (handling time), and then 2-5 days to ship (transit time). Orders are not shipped on weekends or holidays and may require longer than usual wait times depending on seasonal volumes.
If you need to change or cancel your order, please contact us as soon as possible. While we’ll do our best to assist you, we cannot guarantee that your request will be accommodated once an order is processed. Thank you for your understanding!
You should be receiving email updates about your order, including emails about shipping times, tracking numbers, etc. These emails will come to the email address you used at checkout. If you are not receiving these emails, please check your spam and add our email to your address book.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit or delivery. If there will be a significant delay in shipment of your order, we will contact you by email.
International Shipping:
We currently do not offer international shipping.
Damaged Products:
If your product comes damaged in any way, please reach out to us at info@heavenscanvas.com and we will send you a new one free of charge.